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With strong pan-European acquiring connections, a partnered approach and a focus on security and customer service, we have made our mark in the online gaming sector. We operate extensively in this market sector across Europe and internationally. We have already integrated into several different gaming platforms which pass us authorisation requests and allow the merchant to streamline payment processes. There are many other payment request types and fraud management tools that can be requested directly and will receive a response in real-time.
Click on one of the headings below, or read on to find out more.
We process into all the major UK banks and a number of European banks too. We are integrated into the Mastercard Internet Gateway (MiGS) , and are fully aware of the importance of pointing to "gaming friendly acquirers" at the right time. That's why we have Dynamic Narrative capability for instance. We also implement status tracking. In seconds you can check the status of thousands of transactions, and that's without manually using our reporting platform, RealControl.
We are fully accredited with Level 1 PCI DSS by Visa and Mastercard. Our systems and security controls are based on current industry standards and there are several layers of technology in place to ensure confidentiality, authentication and integration of information.
We have a dedicated account management team for the gaming industry. Our clients get the same expert account manager from introduction right through to go live. We supply monthly reports on patterns and analysis of declines to assist in increasing your acceptance rate. With an in depth knowledge of card acquiring, international payments and e-commerce platforms, Realex Payments are best placed to advise our clients on how to develop their own holistic payment strategy across multiple channels and international markets. We go the extra mile, while others don’t get off the starting block. Our service is exceptional to the point that our customers become advocates. We know our stuff, ask us. We constantly learn and use our knowledge to grow the business. All too often payment service providers forget the basics of customer service and system resilience. Having a service provider you can rely on is fundamental to instilling consumer confidence and revenue growth.
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