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Realex Payments announces managed services partnership with HSBC Merchant Services PDF Print E-mail

The six year deal involves Realex Payments providing HSBC Merchant Services with a fully managed gateway solution.

Realex Payments announced today that it has been selected as the payment gateway partner for HSBC Merchant Services. The six year deal involves Realex Payments providing a fully managed gateway solution to HSBC Merchant Services new and existing client base.

The new offering, named Global Iris involves three key elements; the provision of a fully branded gateway for existing and new online and call centre businesses, the provision of dedicated corporate and SME sales support resources for HSBC Merchant Services teams and finally the provision of a dedicated customer support function.

Colm Lyon, CEO and founder of Realex Payments, said 'to be selected as the payment gateway partner by HSBC Merchant Services represents a significant milestone for Realex Payments. This deal doesn’t just involve white labelling our product, but it is instead a deep partnership which sees us build a team dedicated to providing HSBC Merchant Services clients with the customer service that makes us different.'

Speaking of the announcement, Chris Davies, Managing Director of HSBC Merchant Services said: "We are excited about our partnership with Realex Payments and look forward to working with them. We were impressed by their growth in recent years, professionalism and commitment to provide the best service. The white labelled service they will provide will combine virtual payments with hosted and non-hosted payment pages, which can be selected individually or as a suite. We feel that this service, called Global Iris, and our chosen partner will only result in benefits for our merchants."

The deal involves the following:

  • Realex Payments providing a fully managed and branded gateway solution called Global Iris to HSBC Merchant Services new and existing clients.
  • Realex Payments managing the migration of HSBC Merchant Services existing client book to the new service.
  • The provision of a fully managed sales support function for Global Iris’ new business, focussed on growing the Global Iris book across all sectors and size of business.
  • Ongoing managed customer support for all Global Iris clients; a dedicated team of integration and support experts dedicated to the ongoing management of Global Iris customers (both new and migrated).

'As a company we have grown significantly over the past decade, making considerable gains in the European marketplace over the past eighteen months in particular. This announcement is further reinforcement of our capability and scalability and we very much look forward to working with Global Iris now and into the future' Colm concluded.



About Realex Payments:

Realex Payments makes it easy for businesses to sell online by providing secure real time payment processing services. Currently the business has some 5,500 retailers across 30 countries, 110 staff in three offices (Dublin, London and Paris), turns over €9mn euro per annum and processes in excess of €12bn euro annually for its clients. Clients include Virgin Atlantic, Vodafone, The AA, AXA Insurance, Aer Lingus.

Over the past decade, Realex Payments CEO and Founder, Colm Lyon has received numerous accolades acknowledging his contribution to the internet industry including;

  • In December 2011 Colm was awarded the Software Industry Person of the Year award at a gala ceremony and dinner, hosted by the Irish Software Association;
  • In November 2011 Colm was awarded the 'Business Person of the month' accolade from Business & Finance Magazine for his work with Realex Payments and new subsidiary company Carapay;
  • In September 2011 Colm received the prestigious Ruban d'Honneur in round two of the European Business Awards which promote excellence, best practice and innovation in the European business community.
  • In 2009 Colm was awarded the Internet Hero Award at the Golden Spider Awards for his contribution to the Irish Internet Industry.
  • In 2007 Colm was awarded lifetime membership to the Irish Internet Association in recognition of his contribution as Chairman of the association for four years.

Contact details:

Tracy Glynn
Realex Payments Head of Marketing
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Mobile: +44 (0)788 44 33 960



About HSBC Merchant Services

HSBC Merchant Services LLP, is a wholly-owned subsidiary of Global Payments and one of the largest independent payment processors in the UK.

Global Payments Inc. (NYSE: GPN) is a leading provider of electronic transaction processing services for merchants, Independent Sales Organizations (ISOs), financial institutions, government agencies and multi-national corporations located throughout the United States, Canada, Europe, and the Asia-Pacific region. Global Payments, a Fortune 1000 company, offers a comprehensive line of processing solutions for credit and debit cards, business-to-business purchasing cards, gift cards, electronic check conversion and check guarantee, verification and recovery including electronic check services, as well as terminal management. Visit www.globalpaymentsinc.com for more information about the company and its services.

Contact:

Jo Roberts, Fleishman-Hillard
Tel: +44 (0) 20 7395 7176
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
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